Detailed Course Information
| Course Code: |
 |
| Course #: | 122 |
| Day: | Friday |
| Time: | 9:15 AM - 12:30 PM |
| Course: | Framework for Positive and Effective Interaction |
| Presenter: | Mr. Tom Weber, Esquire |
| Moderator: | Dr. Michael Carol |
| CE Credits: | 3 |
| AGD Code: | 555 |
| Lunch: | Not Included |
| Description: | TDIC claims experience shows that the way a doctor handles
interactions with patients and staff directly affects the outcome of
claims. Using actual claims as examples, attendees will gain
practical methods for improving their interactions and enabling
them to avoid/mitigate potential claims. Examples that generate
claims include encouraging staff practicing outside of their license,
firing a pregnant employee, and disregarding patient complaints.
After completing this course, you will be able to:
- Establish and implement an office pregnancy policy to avoid
discrimination and wrongful termination allegations.
- Incorporate corrective actions to improve employee performance.
- Institute protocols when treating patients with language barriers
to secure their understanding of treatment.
- Understand the importance of ensuring staff practice within the
scope of their license.
- Communicate toward results without admitting liability.
Educational grants provided by PDAIS/TDIC.
|
| Bio: |  MR. TOM WEBER Esq, was admitted to the bar
in 1990. Tom received degrees from Pennsylvania
State University (BS, with distinction, 1987) and
Dickinson Law School (JD, cum laude, 1990). Tom
is a Member of the Dauphin County, Pennsylvania,
and American Bar Associations; and Pennsylvania
Defense Institute. He practices in the areas of
Commercial Litigation, Corporate Law, Professional
Licensing, and Professional Negligence. |
| Cost: | ADA Member: $160.00 (after Feb. 15th: $180.00)
Non-ADA Member: $260.00 (after Feb. 15th: $280.00)
Aux: $85.00 (after Feb. 15th: $125.00)
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