Walt Disney said, "In this volatile business of ours, we can ill
afford to rest on our laurels, even to pause in retrospect. Times and
conditions change so rapidly that we must keep our aim constantly
focused on the future." Joy Millis will apply Disney's Magic to our
practices, recognizing the magic that we are able to create for our
patients, as we work together to provide world-class dental care!
The Magic of Service... Customer satisfaction is a moving target.
The bar is raised with every visit. We have a chance to win
over patients - or lose them!
The Magic of the "Cast"... It's show time and rehearsal pays off!
Are your Cast Members ready to perform the most critical
drama affecting practice growth?
The Magic of the "Setting"... Everything speaks! The physical
environment communicates with patients.
The Magic of the "Process"... The processes we have in place
should support the continuous delivery of quality care by a
magical cast in a sensational setting for loyal guests. |